Trend Furniture


 
About Us

Trend furniture is provided by a local family run company based in Leicester. Their aim is to provide quality furniture to decorate your homes with and exceptional customer service and commitment to fellow furniture lovers.


Delivery Information 

Free UK Mainland Delivery (This excludes N. Ireland, Offshore Islands and some parts of Scotland)

Delivery time is 7-10 working days from time of dispatch for larger items, smaller items are delivered within 2-3 working days of the order being placed.
(Please note processing times can increase during busy times to around 7-10 days).

If a product is out of stock when a purchase is made - the time allocation will be notified to the customer - this can be from 3 weeks to 12 weeks.

Our DHD service is not a home approval service. Please understand due to the nature of DHD and the expenses involved orders can only be canceled if they have not been dispatched.

Pallets to Home service is a new delivery option that we offer. This option will be more economical for larger orders. Please note this is a pallet delivery service and items are delivered on a pallet as close as possible to the customers door. Delivery time for this service is 3-4 days.

Additional Delivery Charges

Please note there is an additional charge for large items being delivered to the following postcodes:  AB, CA, DD, DG, EH, FK, G, IV, KA, KW, KY, LD, LL, ML, PA, PH, PL, SA, SY, TD, TR, TQ. A further charge will be applied for the postcodes above. We currently do not offer a home delivery service outside the UK Mainland.

Once the item is delivered to the end user a signature will be obtained as proof of delivery in good order. Proof of delivery can be emailed at request.We aim to deliver all items quickly, safely and efficiently to your customer.

Damaged Items

If an item is received damaged or has a missing part we will send replacement parts free of charge within a reasonable time frame. Damages must be notified in writing within 7 days. If the damage was done by your carrier parts will be supplied at an additional cost.

Refund Policy

Items can be returned for a full refund within 14 days of delivery. The buyer is responsible for the return postage cost. All items must be returned in original packaging and brand new condition. Please contact us prior to sending the item back so we can issue a returns ticket.